Coronavirus update: How SmartyPants is helping you stay healthy
by SmartyPants Staff
Dear SmartyPants Supporters,
Things feel a little scary right now. Uncertain and confusing. Our goal from day one has been to be as transparent as possible with our customers, so here are a few things that we can reassure you of.
The collective health of people and the planet is our reason for being. It’s why we’ve built SmartyPants. Given the recent rise of Coronavirus cases in the United States, we wanted you to know that we continue to operate our business in a way that helps to protect you and your families.
You may have concerns about the nature of our globally sourced ingredients and manufacturing. Here is what we have always done and will continue to do to keep you and your families safe:
- Our products have always been manufactured in the United States and Canada with thoughtfully selected premium domestic and imported ingredients.
- We openly share our sourcing information on the Ingredient Transparency page on our website.
- We have always used rigorous third-party testing for purity and potency of every batch that goes beyond what is required by the FDA and why we were recently granted the Clean Label Purity award for our efforts.
- Our processing of ingredients to create SmartyPants products (gummies, chews and capsules) includes a heating step which eliminates risk as the virus is heat-sensitive.
- The CDC has communicated that coronaviruses have difficulty surviving on surfaces. Ingredients and finished products are in the supply chain for weeks/months once they leave their country of origin making it very low to no risk for the virus to be spread from our products or packaging.
Rest assured that we are continuing to monitor the COVID-19 situation closely. Our customers always come first, that is why we strive to produce products to the highest quality standards on the market.
As always, if you have any additional questions or concerns, you can contact our Customer Service team at firstname.lastname@example.org or call 1-888-751-2291.
Sincerely,The Team at SmartyPants Vitamins
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