Your Order

Do you ship to P.O. Boxes?

How do SmartySquad Subscribe & Save accounts work?

How will a SmartySquad Subscribe & Save account save me money?

Can I cancel or pause my SmartySquad Subscribe & Save subscription?

How do I change my SmartySquad subscription order dates, put my subscription on hold or skip a month?

What products can I subscribe to? Which products can I get auto shipped?

How do I update my payment method for SmartySquad Subscribe & Save?

How do I change my address for SmartySquad Subscribe & Save?

I saw you updated your SmartyPaws formulas? What happens if I’m already subscribing to SmartyPaws?

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We've got some great news! If you're already a SmartySquad member, you'll be sent our new, enhanced SmartyPaws formula in Peanut Butter flavor and according to the same life stage you were previously receiving (i.e. Puppy, Adult and Senior).

From there, you can still customize your dog's serving size based on their weight by using the chart above. You can also follow the Directions for Use that we include on every SmartyPaws pouch.

Is your pup begging to try our new Chicken flavor? Just log in to your account. From there you can change your flavor preferences to either Peanut Butter or Chicken. Now that wasn't too ruff.

How do your promo codes work?

What is your return policy?

Can I return or exchange my product if I don’t like it?

How can I contact SmartyPants about a potentially fraudulent order?

How long does it take for my order to ship?

Which payment methods do you accept?

How much is shipping?

Do you ship internationally?

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No. At this time, we only ship to all U.S. states and territories including Hawaii and Alaska.

If you need help with an order, please contact our Customer Service team at Hoot@smartypantscorp.com or you can also call 1-888-751-2291.

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